Lately we’ve heard a lot in search engine marketing about Yahoo!, the second most popular search engine on the Internet, making recent and innovative strides in an attempt to boost its user base. With additional search engine marketing content launches like Fire Eagle, which seeks to give Yahoo! a boost in the local search market, and Yahoo! Buzz, which sees the company taking a stab at user-generated content, Yahoo! shows no sign of slowing down. Even as internal strife makes the company’s future direction uncertain.
But what has Microsoft, whose MSN search engine has fallen further behind Yahoo!, in the past year, been up to? Well in search engine marketing, not much. Until now, that is. Recently, Microsoft announced its latest search engine marketing project. The software company said that it intends to unroll an updated MSN search engine that provides much better tailored individual search results. This search engine marketing announcement comes just after Microsoft announced that they have acquired the burgeoning search engine company Powerset.
And that’s not a coincidence. Powerset is a new search engine that strives to apply “language processing” to searches. That means it’s a search engine built to better understand human language better than Google or Yahoo! currently can. According to the Powerset team’s search engine marketing materials, their engine can read Web pages more like a human reads Web pages, so it can return more relevant results. This means a user can be more expressive in their search queries. They can ask questions or give the search engine commands in plain English (or Spanish, or Italian, or Bahasa Indonesian). Of course a search engine marketing strategy of teaching computers, machines that are purely logical, to understand humans is a notoriously hard job. Humans often think and communicate in metaphors and abstracts, and those can be difficult for computers to understand. And humans have a hard enough time communicating with each other, after all. But the Powerset team believes that their search engine marketing strategy is on to something, and so does Microsoft.
This new development in search engine marketing looks promising, but MSN has a long way to go before it’s once again considered a serious contender with Yahoo! and Google. Right now, MSN only registers 10% of U.S. search queries; MSN can’t just rely on innovative technology to regain market share. It has to win a public relations battle and bring new users into the fold.